Clear answers, without guesswork
Project Us is still in development. When a product detail has not been finalized, we label it Coming Soon rather than promise a feature that may change.
Accounts and pairing
How do I invite my partner?+
Partner invitations will be available when Project Us launches. The final invitation and verification steps are still being completed, and we’ll publish clear instructions here before release.
Can I use Project Us without my partner?+
Project Us is designed for committed couples, with private reflection at its center. The exact set of activities available before a partner joins is still being finalized. Coming Soon.
What happens if we unpair our accounts?+
Unpairing will stop future shared activity. The exact treatment of previously shared content and account history is still under owner review and will be explained before you confirm an unpairing request.
Can my partner see my private answers?+
No. Private reflections stay private unless you deliberately choose to share something. Project Us will show you what your partner can see before anything is delivered.
Private reflections and AI translations
How does Project Us translate what I mean?+
Project Us uses the reflection you provide and relevant communication preferences to organize your meaning into a clearer draft. The precise AI providers and processing details are still under owner review and will be documented before launch.
Is a translated message sent automatically?+
No. An AI-assisted message remains a draft until the original speaker reviews and approves it for sharing.
Can I edit or delete a translation?+
You will be able to review a draft before sharing it. Final editing, deletion, and retention controls are still being completed. Coming Soon.
What information does the AI use?+
The feature may use the reflection or transcript you submit and relevant Partner Playbook preferences needed for that activity. Exact data boundaries and provider terms will be published before launch.
Can my partner hear my original recording?+
A raw voice recording is not automatically shared. Any future option to share original audio will be clearly labeled and require your deliberate action. Final voice controls are Coming Soon.
Partner Playbook
What is the Partner Playbook?+
The Partner Playbook is a set of communication preferences and insights built from the questions each person chooses to answer. It helps Project Us personalize how guidance and drafts are presented.
Who can see my answers?+
Private answers are not automatically visible to your partner. Project Us will distinguish private answers, shared insights, and partner-visible content before launch.
Can I change what Project Us remembers about me?+
User controls for reviewing, correcting, and removing remembered preferences are planned. The final controls are Coming Soon.
Can I control how an insight is used?+
Project Us is being designed to explain when a Playbook insight is relevant and to give users control over personalization. The final permission settings are still under review.
Billing
How does the free trial work?+
Free-trial length, eligibility, and conversion details have not been finalized. Coming Soon.
Does one subscription cover both partners?+
The paired-subscription model and App Store billing structure are still being finalized. Coming Soon.
How do I cancel or restore a subscription?+
Subscription management will use the options available through the App Store and Project Us. Exact steps will be posted here when billing launches.
Safety
Is Project Us couples therapy?+
No. Project Us is a communication-practice tool. It is not therapy, emergency support, or a replacement for qualified professional help.
What should I do if I do not feel safe?+
Do not use Project Us to confront an unsafe partner. Leave the situation if you can do so safely and contact local emergency services or a qualified domestic-violence resource in your area.
How do I quickly leave a guided conversation?+
You can leave an activity at any time. A dedicated quick-exit experience and the exact safety behavior are still being designed and will be documented before launch. Coming Soon.
Still need help?
Email the existing Ktizo Labs support team. For privacy or deletion questions, use a clear subject line and contact us from the address associated with your account when possible.
Safety comes first
Project Us should not encourage anyone to confront an unsafe partner. If you are in immediate danger, contact local emergency services.